Sun Prairie Utilities

	Change Mailing Address
	Transfer Service
	Terminate Service
	New Residential Service
	Online Bill Payment and History
	Report Street Light Outage
	Voluntary Contributions
	Web Site Survey
	Quick Feedback
	Report a Sewer Problem

Access Your Account

Sun Prairie Utilities offers you the ability to access your utility account and make payments online! You can:

View your billing history and print previous bills,
Make payments with a credit card,
Review your payment history,
View your service order history,
View your meter reading history,
View your consumption history,
View details of your service,
Transfer your service to another address,
Submit electric and water service requests, and
Submit your electric and water meter readings.

You will need your account number and PIN (personal identification number) to log in. If you should ever forget your PIN, just click “Forgot PIN?” on the log in page, or call us at 837-5500 during regular business hours.

View Billing History and Energy Usage

You can review your utility bill online with this easy-to-use tool. By clicking on Billing History you can access up to 24 months of billing history and energy consumption.

You can also access and print up to 12 months of past electric, water, and sewer usage history. After logging in to your account, just click on Consumption History.

Make a payment by credit card

When you are ready to pay your bill, just click the Make a Payment link. It’s fast and it’s free. Since your payment is made electronically, you can rest assured that it is secure and on time.

You decide when and how much you want to pay. Use it whenever you choose; set up a one-time payment or schedule recurring payments. Use it if you forget to pay your bill or don’t want to drive to our office to make the payment.

Please keep in mind that the full bill amount must be paid by the due date.

Once you click the Submit button, the payment will reflect online immediately. When you make an online payment, we use fraud-protection software to prevent unauthorized access to your credit card account information.

If you have other questions, or if you have any difficulty working with the Access My Account system, please contact us at 837-5500.